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QA Review Protocol

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QA Review Protocol

QA reviews involve both qualitative and quantitative assessments of various components of an educational program. Data are collected prior to and during a QA review through the self-reporting process, interviews, observations, and a review of documentation.

The QA reviews are based on self-reported information and a 2 or 3 day on-site visit. Larger programs may require a longer review with a team of reviewers, including peer reviewers, as needed. Department of Juvenile Justice (DJJ) and JJEEP educational reviewers discuss their findings when they are conducting simultaneous reviews.

The on-site review focuses on student services to ensure that state and federal laws regarding juvenile justice education are being implemented appropriately. Reviewers conduct ongoing debriefing conversations with educational personnel regarding preliminary findings, recommendations, and clarifications of any issues related to the review outcome. This provides the opportunity for the program to identify problematic areas and present additional information that may impact their preliminary ratings.

Reviewers conduct a formal exit meeting on the final day of the review to present findings and preliminary (superior, satisfactory, or partial) ratings. Numerical scores are not assigned at this meeting.