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QA Rating Guidelines

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Rating Guidelines

The educational QA process determines the quality of educational services provided to students since the last QA review or for the entire year, depending on the review schedule.

External factors affecting educational quality may be identified in the QA report. Educational personnel should retain documentation to verify situations or circumstances beyond the control of the educational provider and the school district. Preliminary QA ratings presented on the last day of the on-site review are subject to final determination upon review by additional Juvenile Justice Educational Enhancement Program (JJEEP) staff and Department of Education (DOE) personnel. To ensure consistency among reviewers, at least two other JJEEP reviewers and the QA review director reviews each QA report.

Prior to assessing the overall quality of an indicator, reviewers determine whether minimum requirements are met in each benchmark. Failure to meet minimum requirements for a single critical benchmark (identified by boldfaced type) results in a Partial or Nonperformance (3-0) rating.

These 11 benchmarks have been identified as critical to satisfactory performance for residential commitment programs:

1.1 Enrollment
2.1 Entry academic assessment
3.1 Individual academic plans (IAPs)
3.3 Individual educational plans (IEPs)
5.2 Substantial academic curriculum
6.1 Direct reading instruction
8.2 Exceptional student education (ESE) process
9.1 Adequate instructional time
10.1 Teacher certification
13.2 Data management
13.6 Contract management oversight

Additionally, an indicator may receive a Partial rating (even if all critical benchmarks are met) if the overall quality of the indicator is not satisfactory. Failure to meet minimum requirements for a single noncritical benchmark results in an indicator rating of no higher than a Satisfactory 5.

Rating Scale

Superior Performance – Rating of 7, 8, or 9
The expected outcome of the indicator is clearly being met with very few, if any, exceptions; the program exceeds the overall requirements of the indicator through an innovative approach, extended services, or demonstrated program-wide dedication to the overall performance of the indicator.

Satisfactory Performance – Rating of 4, 5, or 6
The expected outcome of the indicator is clearly being met; some minor exceptions or inconsistencies in meeting specific benchmarks may be evident.

Partial Performance – Rating of 1, 2, or 3
The expected outcome of the indicator is not being met, and frequent exceptions and inconsistencies in meeting specific benchmarks are evident.

Nonperformance – Rating of 0
The expected outcome of the indicator is clearly not being addressed.

If a school district contract manager or educational provider feels the educational QA review was conducted unfairly, he/she may submit a letter to the JJEEP QA Review Director jorange@mailer.fsu.edu stating specific concerns. JJEEP and DOE staff, as necessary, will address these concerns, and the QA review director will notify the school district contract manager and the educational provider of the outcome.